- CPPDSM6004A - Determine performance of assets and facilities
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPDSM6004A Mapping and Delivery Guide
Determine performance of assets and facilities
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CPPDSM6004A - Determine performance of assets and facilities |
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Description | This unit of competency specifies the outcomes required to monitor the ongoing performance of an asset or facility portfolio. It requires the ability to source and assess performance information, and provide advice and recommendations.The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit of competency supports the work of those involved in monitoring the ongoing performance of an asset or facility portfolio. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Property operations and development |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify performance requirements. |
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Element: Monitor performance of assets and facilities. |
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Element: Provide advice and recommendations. |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment | This unit of competency could be assessed through practical demonstration of monitoring the ongoing performance of an asset or facility portfolio. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | A person who demonstrates competency in this unit must be able to provide evidence of: accurately determining facilities and asset performance expectations through consultation and research of relevant documentation knowledge of organisation's practices, ethical standards and legislative requirements associated with monitoring the ongoing performance of an asset or facility portfolio monitoring asset performance using data analysis evaluation methods and identifying variations in performance expectations providing advice and recommendations to client using business equipment and technology and incorporating constructive feedback. |
Context of and specific resources for assessment | Resource implications for assessment include: a registered provider of assessment services competency standards assessment materials and tools suitable assessment venue and equipment workplace documentation. candidate special requirements cost and time considerations. Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed. Validity and sufficiency of evidence require that: competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit. |
In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed. | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. | |
Required skills: analytical skills to analyse asset or facility performance, identify variances and provide recommendations for optimum performance communication skills to clarify ideas and perspectives computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases interpersonal skills to relate to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities leadership skills to take a leading role in a variety of situations and pursue new challenges and opportunities literacy skills to interpret written and oral information, complete documentation, report findings, access and interpret relevant information, evaluate performance of assets and facilities, and prepare advice and recommendations research skills to collect reliable and valid information and source market analysis data to determine performance of specific assets and facilities. | |
Required knowledge and understanding: adaptive re-use strategies and implications for business continuity due diligence procedures economics and management of facilities and support services using a whole-of-life approach financial analysis and forecasting principles impact of taxation on portfolio management, including asset depreciation industry performance benchmarks, including use and application of value analysis and benchmarking techniques industry practice and benchmarks investment risk factors and relationship to return expectations organisational and professional procedures, ethical practices and business standards principles and practices of performance measurement, including evaluation processes and techniques range of research methods and analysis techniques relevant federal and state or territory legislation and local government regulations related to: anti-discrimination consumer protection environmental issues equal employment opportunity (EEO) financial probity franchise and business structures industrial relations OHS privacy property sales, leasing and management risk management associated with facility use value identification and quality assessment. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Performance requirements may relate to: | concepts and plans customer service outcomes productive use of property and assets strategies and placement of capital in property for investment. |
Relevant people may include: | accountants analysts clients government personnel legal representatives management and colleagues members of industry associations taxation specialists. |
Clients may include: | bankers company management facility agents facility owners fund managers fund providers government and legal instruments or agencies institutions internal and external facility groups investors owner-occupiers tenants. |
Client needs and expectations may include: | immediate capital gains long-term capital gains. |
Consultative processes may include: | face-to-face meetings telephone, facsimile and written communication. |
Source documents may include: | company property documents and registers comparative market data depreciation schedules financial documents funding strategies life cycle strategic asset management plans property valuation statements qualitative and quantitative data reports and inventories strategic facilities management plans taxation records. |
Specialist advice may be sought from: | architects bankers and financiers builders business consultants government officials investment consultants members of industry associations OHS representatives planners real estate agents solicitors subcontractors |
technical experts valuers. | |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelines business and performance plans complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities goals, objectives, plans, systems and processes legal and ethical requirements and codes of practice mission statements and strategic plans OHS policies, procedures and programs policies and procedures in relation to client service policies and procedures relating to own role and responsibility quality and continuous improvement processes and standards quality assurance and procedure manuals records and information systems and processes. |
Legislative requirements may be outlined and reflected in: | Australian standards codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law environmental and zoning laws affecting access and facility use, and access security general duty of care to clients home building requirements local regulations and by-laws affecting subject facility privacy laws applying to owners, contractors and tenants quality assurance and certification requirements |
relevant federal, and state or territory legislation that affects organisational operation, including: anti-discrimination and diversity environmental issues EEO industrial relations OHS strata, community and company titles tenancy agreements trade practices laws and guidelines. | |
Performance of assets and facilities may be influenced by: | capacity to improve assets capital growth versus short-term gain cash flows change to organisational structure demographics gearing possibilities geographic aspects limits to financial resources return on investment return versus risk taxation considerations type of facility. |
Asset may include: | building equipment land property. |
Facilities may include: | child care centres offices recreation sport and recreation venues car parking |
community facilities educational facilities meeting places security facilities. | |
Market conditions may include: | availability of alternatives business confidence economic conditions level of competition. |
Industry benchmarks may include: | discounted cash flow employment rates industry association performance index inflation rate internal rate of return life cycle costing published vacancy factors tenancy mix. |
Assessment requirements may relate to: | after and pre-tax analysis capital growth cash flow client objectives degree of compliance with legislation degree of functionality degree of market acceptance depreciation discounted rate of return financial feasibility foregone income horizon for investment internal rate of return nett present value sale potential. |
Evaluation methods could be qualitative or quantitative and may include: | computer modelling cost data analysis examination of cash flows and other financial projections examination of collected data expert and peer review observation or interviews probability analysis time series recognition. |
Variations may relate to: | financial performance functionality physical condition use. |
Recommendations may relate to: | acquisition disposal establishment of a new asset new finance arrangements new tenant or lease arrangements operation and maintenance rebuilding redeveloping refurbishment and fit-out repackaging. |
Feedback may be obtained from: | clients and colleagues legal representatives documentation and reports quality assurance data questionnaires regular meetings. |
Business equipment and technology may include: | computers data storage devices facsimile machines internet, extranet and intranet photocopiers printers scanners software applications, such as databases and word applications. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Performance requirements are identified in consultation with relevant people. | |||
Client needs and expectations are assessed and clarified using appropriate research and survey techniques and consultative processes. | |||
Source documents are obtained and analysed to ensure information is current and reliable. | |||
Situations requiring specialist advice are identified and addressed. | |||
Applicable industry, organisational and legislative requirements are interpreted and complied with. | |||
Performance of assets and facilities are regularly monitored to ensure client objectives are met. | |||
Trends and market conditions are identified and evaluated against industry benchmarks to determine performance of assets and facilities. | |||
Assessment requirements are determined and assessment processes established that accurately reflect client needs. | |||
Reliable evaluation methods for measuring performance are used, making efficient use of time and resources. | |||
Variations between performance expectations and actual performance are identified and explained to relevant people according to organisational procedures. | |||
Clients are provided with clear advice and recommendations on whether performance of facility meets their identified needs and expectations. | |||
Feedback on suitability and sufficiency of advice and recommendations is obtained according to organisational procedures. | |||
Advice and recommendations are formed on the basis of verifiable evidence and are consistent with monitoring objectives and client requirements. | |||
Advice and recommendations are presented in an appropriate format, style and structure using business equipment and technology. | |||
Information is securely maintained with due regard to client confidentiality, and legislative and organisational requirements. |
Forms
Assessment Cover Sheet
CPPDSM6004A - Determine performance of assets and facilities
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CPPDSM6004A - Determine performance of assets and facilities
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: